NOTICE TO CALIFORNIA RESIDENTS – YOUR CALIFORNIA PRIVACY RIGHTS
This section is applicable to residents of California. If you are a resident of California, you have certain rights described below. [The following do not apply to individuals who do not live in California on a permanent basis.] [Additionally, we will extend these rights to you even if do not live in California on a permanent basis.]
RIGHTS PROVIDED BY CALIFORNIA CIVIL CODE SECTION 1798.83
[A California resident] [An individual] who has provided personal data to a business with whom he/she has established a business relationship for personal, family, or household purposes (a [“California Customer”] [“Customer”]) may request information about whether the business has disclosed personal information to any third parties for the third parties’ direct marketing purposes. In general, if the business has made such a disclosure of personal data, upon receipt of a request by a [California] Customer, the business is required to provide a list of all third parties to whom personal data was disclosed in the preceding calendar year, as well as a list of the categories of personal data that were disclosed. [California Customers] [Customers] may request further information about our compliance with this law by mailing us at 112 Merton St 4th floor, Toronto, ON M4S 2Z8 or emailing [Entity] at Quark Expeditions. Please note that we are only required to respond to two requests per [California Customer] [Customer] each year under Code Section 1798.83.
RIGHTS UNDER THE CALIFORNIA CONSUMER PRIVACY ACT
This section of our Privacy Policy provides [California residents] [individuals] with a comprehensive description of [Entity]’s online and offline practices regarding the collection, use, disclosure, and sale of personal information and the rights of [California] consumers regarding their personal information under the California Consumer Privacy Act (“CCPA”). This section applies to all [California residents] [individuals] (but not including legal entities, such as companies). The section will not apply, however, if [Entity] does not collect any personal information about you or if all of the information we collect is exempt from the statute (for example, the CCPA does not protect information that is already protected by certain other privacy laws, and it does not protect information that is already publicly available).
1. You have a Right to Know About Personal Information Collected, Disclosed, or Sold.
[California residents] [Individuals] have the right to request that [Entity] disclose what personal information it collects, uses, discloses, and sells. This is called the “Right to Know”. Under the Right to Know, you can request a listing of the types of personal information we have collected about you, the sources of that information, how we use the information (e.g., our business or commercial purposes for collecting or selling personal information), other individuals and business with whom we share personal information, and the specific pieces of personal information that we have collected about you.
If you would like the above information, you may contact us through our webpage or customer service. Contact information is at the bottom of this section. When you make a request under your Right to Know, you can expect the following:
a) We will verify your identity. You will need to provide us the following information in order for us to verify that you are who you say you are:
- Your name;
- Your address, telephone, and email;
- A recent bill showing your name and address; and
- A document bearing both your name and signature.
b) We will confirm our receipt of your request within 10 days. If you have not received a response within a few days after that, please let us know by contacting us at the webpage or phone number listed below.
c) We will respond to your request within 45 days. If necessary, we may need an additional period of time, up to another 45 days, but we will reply either way within the first 45-day period and, if we need an extension, we will explain why.
d) In certain cases, a Request to Know may be denied, for example, if we cannot verify your identity or if providing you the information could create an unreasonable risk to someone’s security (for example, we do not want very sensitive information disclosed inappropriately). If we deny your request, we will explain why we denied it. If we deny a request, we will still try to provide you as much of the information as we can, but we will withhold the information subject to denial.
In the last 12 months, [Entity] has collected the following categories of personal information from individuals from the following sources:
| Type of Information | Categories of sources | Business or commercial purposes | Third parties with whom shared |
|---|---|---|---|
| Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers. | Direct contact with users through the website, phone, email, and social media. | To manage your travel bookings, provide you with services, and for other internal purposes as described elsewhere in this policy. | Service providers, airports and travel authorities, and marketing partners |
| Characteristics of protected classifications under California or federal law. | Direct contact with users through the website, phone, email, and social media. | To manage your travel bookings, provide you with services, and for other internal purposes as described in this policy. | Service providers. |
| Commercial information, including products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | Website, apps , cookies and other tracking technologies. | To personalize your experience, optimize our websites and apps, and for other promotional and marketing purposes as described in this policy. | Service providers and marketing partners. |
| Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement. | Website, cookies and other tracking technologies. | To personalize your experience, optimize our websites and apps, and for other promotional and marketing purposes as described in this policy. | Service providers and marketing partners. |
| Geolocation data. | Website, cookies and other tracking technologies. | To personalize your experience, optimize our websites and apps, and for other promotional and marketing purposes as described in this policy. | Service providers and marketing partners. |
| Professional or employment-related information. | Direct contact with users through the website, phone, email, and social media. | To process job applications. | Service providers. |
| Inferences drawn from any of the above information used to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. | Direct contact with users through the website, phone, email, and social media. | To manage your travel bookings, provide you with services, and for other internal and marketing purposes as described in this policy. | Service providers and marketing partners. |
“Personal information,” for purposes of this section regarding rights under the CCPA, does not include publicly available information that is lawfully made available to the general public from federal, state, or local government records.
[Entity] does not sell the personal information.
2. You have a Right to Request Deletion of Personal Information about You.
[California consumers] [Individuals] have a right to request the deletion of their personal information collected or maintained by [Entity]. If you would like information about you to be deleted, you may contact us through our webpage or customer service. Contact information is at the bottom of this section. When you make a request for deletion, you can expect the following:
a) After you request deletion, you will need to confirm that you want your information deleted.
b) We will verify your identity. You will need to provide us the following information
- Your name;
- Your address, telephone, and email;
- A recent bill showing your name and address; and
- A document bearing both your name and signature.
c) We will confirm our receipt of your request within 10 days. If you have not received a response within a few days after that, please let us know by contacting us at the webpage or phone number listed below.
d) We will respond to your request within 45 days. If necessary, we may need an additional period of time, up to another 45 days, but we will reply either way within the first 45-day period and, if we need an extension, we will explain why.
e) In certain cases, a request for deletion may be denied, for example, if we cannot verify your identity, the law requires that we maintain the information or if we need the information for internal purposes such as providing you with services you have requested. If we deny your request, we will explain why we denied it, treat your request an “opt-out” of the sale of information (as described in our Notice of Right to Opt-Out), and delete any other information that is not protected from deletion.
3. Right to Opt-Out of the Sale of Personal Information
California consumers have a right to opt-out of the sale of their personal information. [Entity], however, does not sell Personal Information.
4. Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
You have a right not to receive discriminatory treatment by [Entity] for exercising any of your privacy rights conferred by the CCPA. [Entity] will not discriminate against any [California consumer] [individual] because such person exercised any of the consumer’s rights under CCPA, including, but not limited to:
• Denying goods or services.
• Charging different prices or rates for goods and services, including through the use of discounts or other benefits or imposing penalties.
• Providing a different level or quality of goods or services.
• Suggesting that the consumer will receive a different price or rate for goods or services or a different level or quality of goods or services.
[Entity] may, however, charge a different price or rate, or provide a different level or quality of goods or services, if that difference is related to the value provided to you by your data.
5. Authorized Agents
If you would like, you may designate an authorized agent to make a request under the CCPA on your behalf. We will deny requests from agents that do not submit proof of authorization from you. To verify that an authorized agent has authority to act for you, we may require a copy of a power of attorney or require that you provide the authorized agent with written permission and verify your own identity with us.
6. Contact Information
To request additional information, or make any of the requests described above, you may call us at ( ) - or contact us through our website at www.quarkexpeditions.com.