Guest Services Manager
Naomi has been a part of the Quark Expeditions sales department since 2011 and recently moved into a role in operations. The best thing about her position is that she gets to be part of a team that provides people with incredible opportunities that allow them to explore and connect with the people, places, and wildlife of the Polar Regions.
Naomi is grateful to work onboard as part of the expedition team and has completed several Antarctic and Arctic seasons. Her educational background is in archaeological sciences and biological anthropology, coupled with a Master of Science in Responsible Tourism, and she has also taken many marketing and client-focused courses.
Do you have any awards, published research, or committee memberships?
- ICRT Responsible Tourism Award for Contribution to the Course, 2009
- Andrey Gostnikov Award for Innovation and Excellence, 2013
What is one of your favorite memories of the polar regions?
No one is more surprised than I that I work in the Polar Regions. I remember my first trip and questioning my sanity the whole way across the Drake Passage! But I made it, got into that Zodiac, hiked in Antarctica, polar-plunged and, strangely enough, fell in love with birds!
What advice would you give someone traveling to the polar regions?
Read everything we send to you, as well as our passenger blogs. They are a wealth of information!
What’s the most important lesson you’ve learned from traveling?
That all your expectations of what a place should be like need to be erased.